If you are having trouble placing an order, or you ordered something accidentally, we can cancel the order and refund your credit card in complete under the conditions that you contact us within 24 hours. If the item was shipped before we are contacted by you, we will give you a complete refund only after we receive the returned order in it's original state. For any questions in processing your order or canceling an order please click on the contact link and send us an email or call the number located at the bottom of the page. Someone from our staff will be delighted to help you promptly.